7. FAQ
WHAT ARE OUR ADVANTAGES COMPARED WITH OTHER MANUFACTURERS/FACTORIES?
a)Consistent quality - We use first class CNC machines including processes : laser cutting, stamping/punching, 4 bending, series of drilling and several large welding workshop. Founded in 1997. We’re dedicated to sheet metal manufacturing, we have a group experienced engineers and sophisticated quality control system.
b)Quick Response – We start our exporting business 5 years ago, and most of our working staff are familiar with mode of work for oversea. We respond and make phone calls at right time internationally, and no problem can be delayed within 24 hours.
c)Promised Lead Time – We always follow what we have promised. Even if it is not easy to control the customized work, we always prepare as earlier as possible for making sure the lead time eventually.
WHAT PAYMENT TERMS CAN WE ACCEPT?
Normally we work on T/T, Western Union, and sometimes L/C term.
a)As for mass production order, 30% down payment is required, and 70% balance together with shipment fee shall be settled before or against the copy of original B/L for customers, we advise starting from sampling order first followed by mass production.
b)On L/C term, a 100% irrevocable L/C without’ soft clauses’ can be accepted. Please seek the advice from the individual sales manager whom you work with.
HOW LONG WILL OUR PRICE BE VALID?
We are a friendly and professional supplier, never greedy on windfall profit. Basically our price remains valid for 60 days. Customers can negotiate with our team on the valid term. We only adjust our price based on two situations:
a)The rate of USD: RMB varies significantly according to the international currency exchange rates.
b)The original material fee varies, for example, the Stainless Steel/Aluminum/Steel.
